About
ShopAngels offers a secret shopper service to businesses in the Asia Pacific region. ShopAngels was established as an answer to business requests for a full service Mystery Shopper and Business Evaluation provider. ShopAngels has a long and extensive history in working with a range of retail companies as well as with corporate groups. We currently work with many large and boutique retailers as well as with a number of iconic Australian brands. Added to this, we work on the mystery shopping component for various business awards campaigns, which sees us shopping across a number of industries where accuracy and turnaround is of the utmost of importance. Our experience in mystery shopping across all facets of business is your guarantee ShopAngels are well placed to deliver a mystery shopping program that best meets your needs. Our extensive services, include - ⢠On-site Mystery Shopping ⢠Telephone or Internet Mystery Shopping ⢠Loss prevention ⢠Shoppers available 24 hours a day ⢠Staff award program ⢠24hr Worldwide, secure online reporting (allowing you total control over your reports). ⢠Customised reports and surveys ⢠Easy to read, accurate and detailed reports assessing the customer service and your company performance. ⢠Price and product checks (available both onsite or for opposition) ⢠Marketing and promotional evaluations ⢠Cleanliness of premises ⢠Merchandising and presentation ⢠Staff and site appearance and first impressions ⢠Overall customer perception and experience From our extensive experience we have proven time and time again that we are able to provide quality shopper detail as well as competitive pricing. With our head office located in Sydney, an International shopper presence and a team of people from a variety of industries including both the corporate and retail sectors, we are ideally placed to assist our customers. Please contact one of our friendly team on [email protected] to find out how mystery shopping can benefit your business.